How do I return an item?

Refund/Return Policy:

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion, after 7 calendar days, we will offer an exchange or refund. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• must be unused

• without showing signs of wear or damage in any way

• within 7 calendar days of the delivery date (after 7 days no returns are allowed)

• must not be a special order or a custom order

• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.


Refunds are contingent upon inspection of item(s) once we receive it.


There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.


Customer is responsible for shipping costs to return items.



Innovative Design Concepts LLC

N115 State Road 67

Oconomowoc, WI 53066

CS Phone # 262.207.4359